FAQs About Custom Products at Zazzle
Zazzle is an online print-on-demand shop that features the highest-quality products that are customized online. Upload your photos, add your text and preview your product. They offer a 100% satisfication guarantee, so if you're not happy for ANY reason, they'll take it back within 30-days of receipt...what could be better than that?

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If you don't absolutely love it, they'll take it back!

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FAQ: I don't collect or process any payment information or print and send orders. I am a designer that uses Zazzle to publish my art & design and they take care of everything else, and do a really good job of it too!
FAQ: I'd love to help you with your special request or help you with customizing a product. Just email me at julie@julieagifts.com or use the contact form on this site. Please give me 24 hours to reply to all requests.
FAQ: If you want me to help you customize an order, please contact me BEFORE you make any purchases. (please read the fact below!) I will email you a special link so you can view and/or purchase. There is never any additional charges for help with customizing one of my existing designs.
FAQ: Once you purchase your items (through the checkout process), I cannot help you with your order, it is in the Zazzle system. Zazzle will only take instructions from the purchaser, so there is literally nothing I can do. You must contact Zazzle direct if you need to make changes or cancel your order. Zazzle's customer service phone is: 1-888-8ZAZZLE (1-888-892-9953) and their hours: Mon - Fri: 6AM - 6PM PST (9AM - 9PM EST).
FAQ: You can browse, customize and add as many items as you wish to your cart at Zazzle. When you're done, just hit the checkout and all the items you saved will be there!
FAQ: Generally speaking, I do not do PDF file order requests. I will customize a design for you, but I use Zazzle exclusively to print as they are top-quality and handle all aspects of an order from payment to shipping. Most importantly, they offer a 30-day money back guarantee if you are not satisfied. Did I mention they also have great customer service!

FAQs About Downloading My Custom Graphics Download Files
I love to draw and design, and I offer for sale on this site my original downloadable graphics for purchase direct from...well, who else but me...
FAQ: I don't believe in all the technical licensing mumbo jumbo and crazy stipulations I've seen regarding licensing. Simply put, if you purchase any of my downloadable graphics, yes, you can use them in commercial projects. That means that you (only the purchaser) are entitled to use them in commercial projects and for any designs that you sell (such as invitations, etc.). They cannot be resold as they are or combined into other graphics packages for sale or distributed otherwise in any other manner. Most sites call this an "extended license" and that is what you get if purchase any collection from me.
FAQ: I do not offer refunds on any graphic download files purchased. Why? Well for the obvious reason that once you download, you have the graphics:-)
FAQ: My graphics are PNG files. I find them easy to work with no matter which graphic program you choose. You can create a mask from the image and style as you choose, or as in Photoshop you can easily "apply a style" to graphics.